papagei.com GmbH takes informational security and protecting your personal data very seriously. That is why we guarantee the security and protection of all your personal information and strict compliance with all provisions of the German Federal Data Protection Act (BDSG) and the Teleservice Data Protection Act (TDDSG).

The following will provide you with an overview of the instances in and purposes for which your information is collected while visiting our website.

papagei.com GmbH is the operator of the website “papagei.com” on which users can learn languages using a simple and innovative method. The users can also subscribe to a newsletter published by papagei.com GmbH to stay up to date on new content and products.

papagei.com puts a strong emphasis on handling the personal data (that is any information on personal or material circumstances) of the platform’s users (“users”) carefully and responsibly. Some of the information processed, e.g. while using the platform or subscribing to the newsletter, will be personal data. For the platform’s purposes, papagei.com operates the technical infrastructure and also collects, processes and uses personal user information.

In this Privacy Policy, papagei.com provides the users with further information. It applies to all services offered via the platform (“services”). If you have any questions or suggestions regarding this Privacy Policy, please contact us via the papagei.com Service Team. Alternatively, you can reach us by mail at the following address: papagei.com GmbH, Lister Str. 17, 30163 Hannover.

Mode, Extent and Purpose of Collecting and Using Personal Data
Basically, you can use our website without any personal data being collected. If you register for one of our products, we need your personal data, though. Initially, we only use personal data you actively provide, which is in particular information provided during the registration process necessary to perform the contract. This includes particularly your first and last name, your address, your email address and information required for billing.

We use the data that you have provided for the purpose of fulfilling and processing your order.

In addition, papagei.com will store information which results from written communication or communication over the phone, including in particular names and contact information submitted and the date and purpose of the contact. We will process personal data submitted by you at our website solely for the purpose of that particular instance of collecting data.

Personal data which has been collected at our website will be transmitted to third parties only if and to the extent necessary and required for fulfilling the respective purpose. Notwithstanding this, a transmission to state institutions and authorities entitled to receive such information will only be carried out within the scope of the relevant laws or if we are obliged to transmit such data due to a judicial ruling. Your personal data will be erased as soon as they are no longer required for the fulfilment of the purpose of their storage but no later than upon complete contract implementation and after the expiry of the fiscal and commercial regulations.

Security of Your Personal Data
papagei.com GmbH protects your personal data from unauthorised access, use or disclosure. If security-relevant personal information such as account information is transmitted, it will be protected by “Secure Socket Layer (SSL)” encryption. Furthermore, papagei.com GmbH stores your personal data within a controlled, secure server environment protected from unauthorised access or disclosure.

Usage Data
We collect usage data solely for statistical purposes to be able to improve our website and make it even more attractive. Usage data includes e.g. date and time of your access or the previous website from which you have accessed our website. The collection of usage data takes place in anonymised from; if necessary, user profiles using pseudonyms are generated unless you object to the collection and storage of usage data for creating user profiles. The collection and storage of usage data is always carried out in anonymised or pseudomised form and allows no conclusions about you as a natural person.

Payment Processing
At no time has papagei.com access to credit card information. Payment by credit card is made via our payment provider PAYONE. Credit card information provided on papagei.com is received by PAYONE directly and in encrypted form. PAYONE is PCI DSS certified and thus meets the strictest requirements for secure credit card data handling and storage.
When paying by direct debit, payment is processed by the payment service provider PAYONE. No payment information will be stored on the servers of papagei.com.

Right of Information
In accordance with the Federal Data Protection Act, you have the right to be provided with information free of charge relating to your stored data and, where applicable, a right to have those data corrected, blocked or erased. You can direct this request in writing to papagei.com GmbH, Lister Str. 17, 30163 Hannover or via email to info(at)papagei.co

Marketing and Advertising Purposes
We will only use your personal data provided on our website for marketing or advertising purposes on condition that you have given your permission for doing so or to the extent permissible by law.
Beyond that, you can object to the use of your personal data for marketing or advertising purposes at any time by sending an informal notification to papagei.com GmbH, Lister Straße 17, 30163 Hannover or via the papagei.com Service Team.

Email Advertising
In case you have subscribed to the newsletter, your email address will be used for separate advertising purposes for these product areas until you unsubscribe from the newsletter. Unsubscribing is possible at any time without incurring any costs other than the transmission costs at standard rates.

Cookies
To make visiting our website more attractive and to enable the use of certain functionalities, we use so-called cookies on several pages. These are small text files which are stored on your device. Some of the cookies used by our website will be erased automatically after your visit ends, i.e. when you close your browser (session cookies). Other cookies remain on your device and enable us, or our partner companies, to recognize your browser when you return (persistent cookies). You can adjust your browser in such a way that you will be informed about the storing of cookies, so you can either decide on a case-by-case basis to accept or reject a specific cookie or reject acceptance of cookies in general. If cookies are not accepted, functionality of our website may be restricted.

Google Analytics
Google Analytics with the “anonymize IP” extension

This website uses Google Analytics for web analysis. This is a service by Google Inc. (“Google”). Google Analytics uses cookies. The information generated by the cookie about your use of this website (including your IP address) will be transmitted to and stored on a Google server in the US. Google adheres to the “US Safe Harbor” Privacy Policy and is registered in the US Department of Commerce “Safe Harbor” programme. Google uses this information to analyse your use of the website, to compile reports on website activities for us and to provide additional services relating to website and internet use. Google may also transfer this information to third parties if required to do so by law or when third parties process this data on behalf of Google. Under no circumstances will Google link your IP address with other data stored by Google. You can avoid the installation of cookies by adjusting your browser software; however, we would like to point out that in this case it is possible that you will not be able to use all the services on this website.
If you do not want us to transmit information about your visit to our website to Google Analytics, you can install a “deactivation add-on” for your browser. In addition, we have chosen settings that cause Google Analytics to delete the final part of our visitors’ IP addresses. That way, we do not acquire personally identifiable data.

Adobe SiteCatalyst
To compile statistical web data, we use the Omniture SiteCatalyst web analytics service by Adobe (“SiteCatalyst”). Via SiteCatalyst, anonymous data is collected which contributes to the understanding and analysis of our visitors’ internet experience. This includes, for instance, visitor information about referencing domains, used browser types, operating system software (e.g. Windows XP or Windows 7), screen resolution, colour settings, plug-ins, language settings, cookie settings, search engine terms and JavaScript activation. Furthermore, SiteCatalyst records the number of visits, the paths and the time spent on websites and individual pages.
This information is only passed on to us in the form of cumulated data which reflects trends in the general website and internet use; thus, it is not personal. Since no personal information of visitors of our website is passed on to Omniture, it is not possible to associate, combine or link anonymous information with your data. If you do not want Omniture (or any of its affiliates) to collect and analyse session data of your visit, you can opt out of tracking via 2o7.net cookie (“opt-out”): www.omniture.com/de/privacy/product

Generating Pseudonymous Usage Profiles for Web Analysis (Adform)
On this website, the Adform Retargeting web analyctics service by the provider Adform collects and stores data which is used to generate usage profiles using pseudonyms. These profiles serve to analyse user behaviour and will be evaluated to improve our range of products and bring them in line with demand. For this, we may use cookies. These are small text files which will be stored locally on the website’s visitor’s computer and thus enable recognition when visiting the website again. The pseudomised user profiles will not be linked to any personal data of the bearer of the pseudonym without the express consent of the person concerned, which has to be given separately. You can deactivate the functionality regarding data collection and data storage for web analysis purposes at any time on www.omniture.com/de/privacy/product.

Information about Learning Progress (Training Information)
While using the online platform papagei.com, information about you is stored which is collected and stored in the course of the language learning trainings to enable you to make optimal use of the product. This information includes data relating to the respective user behaviour as well as the number of trainings completed and the respective level of progress. Furthermore, the trainings marked as favourites and the evaluation of correct and incorrect exercises are identified.This information is supposed to provide you as the user with an orientation regarding your learning progress to improve further studying and allow for a customised learning experience.

Facebook
papagei.com GmbH points to the fact that its website www.papagei.com uses programmes of the Facebook network. These programmes that do not originate with us, so-called plug-ins by the Facebook social network, are identified by either the Facebook logo or a “Like” on the websites of papagei.com GmbH. These plug-ins are programmes of and links to the associated website. If you use such a plug-in, the browser will set up a connection with the Facebook server, transmitting the plug-in’s content to this server where it initially will be made visible and subsequently integrated into the website.
By using these plug-ins, the fact that you like the respective product or comment will be transmitted to and published and stored on Facebook. Facebook is only able to assign the information to the respective Facebook user if you are logged in with your user account. If you are logged out of Facebook, the information cannot be linked with the Facebook profile. This application can only be used by Facebook users who are logged in on Facebook. This information is used exclusively by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA. Concerning the purpose and scope of data collection by the Facebook network, refer to their applicable Privacy Policy.

Google+
Our website uses the “google+1” (Google Plus) plug-in. This plug-in is made available and operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States (Google). You will be able to identify this button by a “+1” icon on a white background. When visiting a web page within our internet presence which contains this plug-in, your browser establishes a direct connection with the Google servers. In doing so, the plug-in’s content will be transmitted to your browser and integrated into the displayed website, passing on information about the fact that you have visited our website to Google. If you are logged in with your personal Google or Google Plus account while visiting our website, Google is able to associate the visit to the website to that account. By interacting with plug-ins, e.g. by clicking the button or leaving a comment, the respective information will be directly transmitted to and stored by Google. In case you want to prevent such data transmission, you have to log out of your Google Plus or Google account before visiting our website. We have no influence on the scope and content of the data which Google collects using the button. We assume that your IP address is recorded and transmitted as well. You find information about the purpose, scope and use of data collection by Google Inc. in their Privacy Policy on www.google.com/intl/de/+/policy/+1button.html. If you are a member of Google Plus or logged in with Google and do not want Google to collect data about you while visiting our website and associate them with your membership information stored by Google, you have to log out of your Google Plus or Google account before visiting our website.

Twitter
This website uses buttons by the Twitter service. These buttons are provided by Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA. They can be identified by terms such as “Twitter” and “Follow” in conjunction with a stylised blue bird. Using the buttons, you can share a feature or a page of this website on Twitter or follow the provider on Twitter. In case a user loads a page of this website, their browser sets up a direct connection to the Twitter servers. The content of the Twitter buttons is directly transmitted to the user’s browser. Thus, the provider has no influence on the scope of the data Twitter collects through this plug-in and hereby informs the user of their best knowledge, which is that solely the user’s IP address and the respective website are transmitted by using the button but not used for any other purposes than displaying the button. You find more information about this in Twitter’s Privacy Policy on twitter.com/privacy.

Privacy Policy Alterations, Contact, Revocation of Consent
papagei.com GmbH reserves the right to update this policy if required to adjust it to changes regarding the website’s content or general legislative changes.
We have recorded and stored any approval you have given on our website (e.g. subscribing to the email newsletter). You can enquire about the content of these approvals at any time. Please contact the person of contact for this Privacy Policy mentioned above by email. We would like to point out that you can revoke any approval you may have given with future effect at any time.

Privacy Policy as of 15.11.2013

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PUBLIC PROCEDURE REGISTER PAPAGEI.COM GMBH

1. Responsible body
papagei.com GmbH

2. Management and responsible for data processing
Dr Michaela Meier

3. Address of responsible body
Lister Str. 17, 30163 Hannover

4. Reason for data collection, data processing and data use
As a provider in the field of online language education, papagei.com GmbH collects, processes and/or uses personal data among other things for prospective customer and customer administration, order management and personnel data management. The data collection, data processing and data use are carried out in the course of business activities for the purposes mentioned above.

5. Description of the group of persons concerned and the data or data categories in question
Customer data, personnel and applicant data, information from suppliers, dealers and service providers, information from cooperation and distribution partners

6. Possible recipients of information or recipient categories
Public authorities if there are legal provisions of priority, commissioned data processors (external contractors in accordance with § 11 BDSG), cooperation and distribution partners

7. Standard period for the erasure of data
Erasure of data takes place within the required periods of retention with respect to the specific purposes of data collection.

8. Planned data transmission to third countries
No personal data is transferred to third countries. When any transfer of data to third countries is necessary, it will only occur in accordance with the rules of admissibility as laid down in §§ 4b and 4c BDSG.

9. Statement regarding measures according to § 9 BDSG
An IT security concept is in effect.

Hanover, 25.02.2015